The Merced County Department of Child Support Services will be closing the lobby to the public effective Monday, March 23, 2020, until further notice, due to COVID-19 (Coronavirus) situation. This closure will affect access to the public reception window and in-person assistance. The lobby will be open for access to the TouchPay Kiosk for payments only.
Customers may drop off paperwork in the department’s drop box located outside our lobby entrance doors.
Customers can contact us by phone and speak to a representative by calling the toll-free telephone number: (866) 901-3212. Live operators are available Monday through Friday, from 8:00 am to 5:00 pm.
Customers can also access their own case through self-service online tool Customer Connect and can directly email their caseworker.
Services available at your local child support agency:
Locating a parent
Establishing, modifying and enforcing a court order for child support
Establishing, modifying and enforcing an order for health insurance coverage
To apply for services, complete the Application for Child Support Services Packet and return it to the county child support agency in your area. Applications are available on a walk-in basis at local child support agency offices or you can apply online!
Individuals currently receiving CalWORKS are automatically referred to their local child support agency for services. If you are a CalWORKS beneficiary and have questions about your case, please contact your local child support agency.