Merced County California

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Ambulance Contract Compliance
Reviews
One of the primary functions of the EMS Agency is the oversight of the performance-based ground ambulance contract. Riggs SEMSA is an exclusive provider for the County, and is required to submit monthly reports describing their compliance with the requirements of their contract.

The Provider Compliance Forum (PCF) is made up of various EMS participants and assists the Agency with this monthly review. Findings and recommendations are made at least on a quarterly basis. For more information, call (209) 381-1250.

Response Time
Response time compliance is calculated as a percentage of the overall 9-1-1 responses that arrive on-scene within the required response time for the area of the response. Compliance is calculated within specific geographic zones, which are displayed on the map below. SEMSA is required to meet or exceed their response time requirements 90% of the time or greater (Measured Monthly).

2016 Response Time Compliance

Priority 1-4 Monthly

Priority 5 Quarterly

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Jan
Feb
Mar

Qtr 1

Apr
May
Jun

Qtr 2

Jul
Aug
Sept

Qtr 3

 Oct
Nov
Dec
Qtr 4  

Merced County 2222 M Street Merced, CA 9543 Ph. (209) 385-7434 Toll Free (800) 226-6452
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