1. How do I get my drivers license back?
You may pay your fine in full with certified funds to have your drivers license released. Payment options include cash, money order, cashier's check, or credit card. Upon payment in full, Revenue & Reimbursement will process an electronic release to DMV. This process could take up to 72 hours.
2. What should I do if I feel that I have already paid this account?
If you believe that you have already paid this account, simply provide proof of payment, such as front and back of canceled check or receipt indicating a docket number or case number in question. We will be happy to research your inquiry.
3. Why is the Franchise Tax Board garnishing my wages?
Revenue & Reimbursement participates in the California Franchise Tax Board’s Court-ordered Debt program to collect delinquent fines, penalties, forfeitures, restitution and most Vehicle Code violations. FTB’s records include wage information on all California employees. FTB levies against wages and bank accounts to collect delinquent court ordered debts for the counties and courts.
4. I thought the Public Defender was free. Why are you billing me?
Court appointed counsel services are not free in the County of Merced. The defendant receiving Public Defender representation is required to pay according to his/her ability to reimburse the County for the attorney service.
5. Why am I not receiving my bill?
The computer only generates statements when you are current on your payments. To ensure proper delivery of statements, please make sure we have your correct mailing address.
6. Why did I receive a notice from The Franchise Tax Board that my tax refund was intercepted?
Our office has an agreement with the State of California Franchise Tax Board to recover any past due amounts owed to Merced County. If you received a notice from the state that they intercepted your state tax refund or attached your bank account that means that we have submitted your name to the state because you have not paid a debt that was owed to Merced County.
7. Why do I have several different account numbers?
Each charge is assigned a different account number and then put into a single packet of accounts for each person. Any of the account numbers under your name are valid and may be used to research your entire account history.
8. Can I pay my account / court fine with a credit card?
Yes. You may pay by Visa, MasterCard, Discover, American Express, or Debit Cards with Visa or MasterCard logos online or by phone (800) 887-7752. You must have the R&R Account Number (How
to find your account number
) and Last Name on the R&R Account. Revenue & Reimbursement also takes check payments over the phone. Please speak with your collector
or call (800) 887-7752. Have your check ready for processing. Western Union services are also available.
9. Do I have to pay my account / court fine in full?
Yes. Accounts and court fines are due in full unless the Court stipulates payments. If you cannot pay the balance in full, Revenue & Reimbursement will make payment arrangements based on your income and assets. However, you should be aware that the Court and Probation may require the balance to be paid in full before your drivers license is released or your probation is terminated.
10. Can I appear in court to request jail time or community service to pay my fine?
Yes, you may appear in court to request jail time or community service to pay your fine(s). Please see walk-in times for Court
. However, jail time or community service only applies to fines. You will still be responsible for the fees.
11. Why am I being billed from Juvenile Hall?
The parent or guardian of a minor is liable for the costs of the housing and/or electronic monitoring device for that child by Superior Court in any County facility.
12. How do I know what is holding up my license?
Contact the DMV to get a printout of your driving record.
13. Why is my statement balance higher this month?
The most common reason is that you failed to bring your account current or pay it in full after receiving our 10-day notice for failure to pay a fine.
Penal Code 1214.1 permits the court to add a civil assessment in the amount of $300 against any defendant who fails, after notice and without good cause, to appear in court for any proceeding authorized by law or who fails to pay all or any portion of a fine ordered by the court. If you do not feel this is the reason, you may contact the collections unit listed on your statement to discuss the increase.
14. Why is my bill more than my fine amount of my minute order?
An installment fee of $45 will be charged for all fines paid in two or more installments. A one-time processing fee of $30 will be charged for any fine not paid the day it is imposed or for payment in full.