Merced County California

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Administrative Services

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1. How do I find a particular department?
2. How do I get a plan holders list?

Animal Services

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1. I live in the country do I have still have to license my dog?
2. How many dogs or cats can I have?
3. Why do I have to pay to leave my animal at the shelter?
4. My Neighbor's dog barks constantly. What should I do?
5. Can I call in a complaint and remain anonymous?
6. My dog bit someone. What should I do?
7. Why do I have to pay a license penalty when I never received a reminder?
8. How long is my pets rabies shot good for?
9. I've moved here from another State. Will I have to give my pet a new rabies shot?
10. Why won't Animal Control Staff give me advice on animal health or vaccinations?
11. My animal was picked up running loose. Why do I have to pay to get them out of the shelter?
12. Why can't I tie up my dog?

Assessor

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1. How do I change my address?
2. How can I request a review?
3. What is the Williamson Act?

Auditor - Controller

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1. How do I verify employment for a current County employee?
2. How do I obtain answers to questions regarding my tax bill?
3. How do I get copies of my W-2 if I work(ed) for Merced County?

Board of Supervisors

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1. When are Board agendas made available to the public?
2. Where are the Board meetings held?
3. Who is my Supervisor?

Child Support Services

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1. How do I apply for child support services?
2. How can I pay my child support?
3. Where can I find information on emancipation?
4. My children and I are receiving CalWORKs benefits, but I did not apply for your services. Why was a case opened?
5. Does the father's name on the Birth Certificate establish paternity?
6. How can I get custody or visitation?

Commerce, Aviation, and Economic Development

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1. Where can I obtain a Merced County business license?

County Clerk

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1. Where do we get a copy of divorce papers?
2. Can I search fictitious name records online?

County Counsel

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1. Can you help me with my legal problem?
2. Where can I get legal forms?
3. Where can I find the Legal Services for Seniors program?
4. I can’t afford a lawyer. Can you help?

County Executive Office

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1. What is the role of the County Executive Officer?
2. Who is the County Executive Officer?
3. Where can I get a copy of the County Budget?
4. Where can I get a copy of the County's Legislative Platform?

District Attorney

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1. Can I report a crime to the District Attorney's Office?
2. I am the victim of a crime and I want to drop charges. Can I do this?
3. I was the victim of a violent crime and need assistance with paying medical, funeral, mental health, income or other related losses. Where can I get this assistance?
4. I have to testify in court and it is making me very anxious. I am concerned about not knowing what to expect. Who can I talk to about my concerns?
5. I am a merchant who received a bad check. Can the District Attorney’s Office help me collect on this bad check?
6. How can I lodge a complaint against your office?
7. How can I file a complaint involving another law enforcement agency?

Environmental Health

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1. Can I pay my Environmental Health fee online?

First 5 Merced County

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1. How does an agency apply for funding?

General Plan Update

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1. What is a General Plan?
2. What's covered in a General Plan?
3. What is the General Plan's relationship to zoning?
4. Why is an update needed?
5. How does the General Plan affect development?

Grand Jury

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1. What is the Grand Jury?
2. How do I file a Grand Jury complaint?
3. Who serves on the Grand Jury?

Health Department

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1. Are interpreters available for clients?
2. Where can I get medical care if I don't have insurance?
3. How do I get applications for medical assistance program, if I don't have insurance?
4. Who do I call if I have questions regarding my landlord or tenant?
5. Where do I go to get birth certificates or a death certificate?
6. Who do I call if I think I have food poisoning from a restaurant or local event?
7. Who will test my well water?

Human Resources

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1. Where do I go to find out about current jobs at the County?
2. What is an interest card?
3. Why does a supplemental questionnaire have to be completed when I turn in my application?

Human Services Agency

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1. How do I get a job at HSA?
2. How do I report child abuse?
3. How do I apply for CalFresh?
4. What is Semi-Annual Reporting (SAR)?

Indigent Health Care - Emergency Medical Services Appropriation

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1. Where are services provided?
2. What is the program for?
3. How much time do I have to submit a claim?
4. How much will the program reimburse?
5. How do I apply when i am not a regular provider of Indigent Health Care services?

Juvenile Traffic Offenses

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1. It has been awhile since I got my citation and I have not received anything in the mail. What should I do?
2. When can I attend traffic school and can I do traffic school online?

Library

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1. Can I reserve a computer by phone?
2. How do I get a library card?
3. How old does a child have to be to qualify for a library card?
4. What are the library locations and what are their hours?

Medical Therapy Program

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1. What is occupational therapy (OT)
2. What is physical therapy (PT)?

Mental Health

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1. What type of children’s services do you provide?
2. Do I need an appointment?
3. What is the success rate for change in a child?
4. What programs are available through the department?

Mental Health Problem Resolution - Appeals

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1. What should I expect after filing an appeal?
2. What is the difference between a standard appeal and an expedited appeal?
3. What if I do not agree with the results of the investigation?
4. What are my rights regarding access to my appeals file?

Mental Health Problem Resolution - Grievances

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1. What should I expect after filing a grievance?

Planning

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1. How do I check the status of my application?
2. What are the fees for submitting an application for a land use permit?
3. How do I obtain information about Building Permits?

Probation

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1. I just received notice of suspension from the Department of Motor Vehicles for Failure to Appear and/or Failure to Pay. What do I do?
2. I now live out of the area, do you accept payments with a credit card?
3. Do I need to appear for the court date written at the bottom of the citation?
4. It’s been a while since I got my citation and I have not received anything in the mail. What should I do?
5. When can I attend traffic school and can I do traffic school online?

Public Defender

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1. How can I find out if I have a warrant for my arrest?
2. When is my court date?
3. Who is my attorney?
4. How can I clear my warrant?
5. When can I see my attorney?
6. What is a contract attorney?
7. How can I seal my record?
8. I have been sent to collections on a traffic matter.

Public Health - Bioterrorism - Anthrax

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1. What is anthrax?
2. How common is anthrax and who can get it?
3. How is anthrax transmitted?
4. What are the symptoms of anthrax?
5. Where is anthrax usually found?
6. Can anthrax be spread from person to person?
7. Is there a treatment for anthrax?
8. Is there a way to prevent infection?
9. What is anthrax vaccine?
10. Who should get vaccinated against anthrax?
11. Should my doctor prescribe preventative antibiotics against anthrax or other bioterrorist threat diseases?
12. What should I do if I think I have been exposed to anthrax?

Public Health - CCS

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1. Are there any costs to me?
2. How do I get CCS services?
3. What services does CCS provide?
4. How do I apply for CCS?
5. What are Eligible Medical Conditions?

Public Health - CHDP

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1. What services does CHDP provide?
2. What is provided in a CHDP exam?
3. Who is eligible for CHDP Exam?
4. Who provides CHDP exams?

Public Health - Child Injury Prevention - Car Seats

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1. Why should I use a child safety seat?
2. Does Health Department offer classes in other languages?
3. Does the Health Department offer classes in other languages?
4. What children need to be in a child safety seat?
5. Who do I call if I have questions about my child's car seat?
6. Why is it important that I know how to properly use my child safety seat?
7. Why should I talk to Public Health Technicians about my child safety seat?

Public Health - Indigent Health Care

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1. How do I apply for the Medical Assistance Program?

Public Health - MTP

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1. What does the Medical Therapy Program (MTP) offer to clients?
2. What is the medical eligibility criteria for the MTP?
3. What is Occupational Therapy?
4. What is Physical Therapy?
5. What is the parents role in therapy?
6. What types of therapy do children receive at the MTU?

Public Works - County Surveyor

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1. Are copies of recorded maps available on the County website?
2. What are the County Surveyors checking fees for final maps?
3. What items should be included in the submittal package for final map review?

Public Works - Fleet Service Management

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1. How do I get a gas card for travel?
2. How do I obtain a PIN number?

Public Works - Parks & Recreation

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1. How do I find out if a park facility is available?
2. Is there a fee schedule for County Park facility reservations?
3. Do I need a health permit if I'm providing food at a park facility?
4. Do I need a permit to provide, sell, or serve alcohol at a park facility?
5. What are play apparatus requirements at park facilities?
6. How do I contact the Merced County Superior Court?

Public Works - Professional Services

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1. How do I obtain copies of Plans & Specs?
2. How do I obtain bid results?
3. How do I obtain a copy of a Plan Holder's list?

Public Works - Roads

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1. How do I report a problem with a County road?

Public Works - Street Lights

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1. How do I report a street light outage / problem?

Risk Management

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1. How do I file a Claim against the County?
2. What benefits do I have as a Merced County employee?
3. How much will my employee benefits cost?

Sheriff's Department

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1. How can I get a copy of a criminal report?
2. How do I check to see if someone is in-custody?
3. Who do I call if I have a civil problem?

Treasurer - Tax Collector: Transient Occupancy Tax

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1. What is the Transient Occupancy Tax?
2. Who is the Transient Occupancy Tax collected from?
3. Who is exempt from paying Transient Occupancy Tax?
4. Can I get a copy of the County Ordinance regarding Transient Occupancy Tax?
5. How is Transient Occupancy Tax paid to the Tax Collector?
6. How do I apply for a Transient Occupancy Tax Certificate?
7. How can I change my address, business name, name of owners, etc, on my Transient Occupancy Registration Certificate?
8. How do I close my Transient Occupancy Tax Certificate account?

Workforce Investment

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1. Can I find a job through Worknet?
2. When are orientations held about Worknet?
3. What services does Workforce Investment provide?

Merced County 2222 M Street Merced, CA 9543 Ph. (209) 385-7434 Toll Free (800) 226-6452